Krista Oneil

In a time of robust consumer activity, retailers, merchants and hospitality providers can hardly afford to have issues with their Point Of Sale equipment the all-important fourth quarter. Downtime is extremely damaging to merchants of all kinds while security breaches can represent a serious risk to their reputation.

If your POS equipment is malfunctioning, damaged or compromised, this can impact seriously on your business if the matter is not resolved quickly and decisively.

Fortunately, a Field Service Technician can get you up and running again quickly and efficiently, whether they’re on-site or working remotely.

Operating With Autonomy

Employees come with their fair share of overhead costs. On the other hand our freelance POS technicians don’t need management, motivation or training. They can be hired and dispatched quickly and easily to troubleshoot issues and find definitive solutions quickly whether they’re on site with you or solving your problems remotely. They offer fast and flexible solutions when you need them.

This means that you get the benefit of maximum uptime with minimal disruption of service.

Our Platform Protects Your Security

The security of your customer’s data is as important to us at FE as it is to you. That’s why when you join our platform, you’ll be able to enhance your POS security and help your customers to rest assured knowing that their data is in the safest possible hands.

Read More:  Point of Sale Field Service Technician

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Cloud Infrastructure Architect is an IT professional who supervises an organization’s cloud computing ecosystem. This includes cloud adoption, cloud application design, and cloud management and monitoring.

Cloud architects manage application architecture and its deployment in a cloud-based environment. This includes the public cloud, the private cloud, and the hybrid cloud. Furthermore, cloud architects provide a variety of consulting services to their organizations, and they must be up-to-date on the newest trends and issues.

Architects also negotiate technical support contracts with cloud providers, which include service level agreements. Architects can be involved in projects consisting of thousands of applications running on tens of thousands of servers.

Over the period, as IT has developed considerably more multifaceted, several types of IT infrastructure architect job roles have come to the marketplace. At present, you can see careers that comprise enterprise architect, application architect, cloud infrastructure architect and many more, with the cloud infrastructure architect as one of the primary key in that total category.

Read More: cloud infrastructure architect job description

Job Description

This Analyst must maintain and secure the enterprise-wide cyber systems and networks, come up with security initiatives that will provide timely and complete resolutions and work with advanced forensic tools and techniques for attack reconstruction. Job duties will include:

• Developing analytical threat models
• Coordinating with the threat study teams and offering all necessary functional guidance to avoid any malicious activities
• Support the team with research and source analysis
• Develop analytical products using enterprise and all-source intelligence
• Conduct malware analysis and provide indicators for defensive measures
• Reverse engineer attacker encoding protocols
• Understand the attack signatures and techniques
• Work in coordination with external entities such as law enforcement, the intelligence community, and other government agencies
• Perform network traffic analysis by using raw packet data, net flow, and IDS as it relates to cyber security and communication networks
• Must develop a custom signature and assess threat data from different sources
• Should take part in the preparation of proposals from the potential customers
• Provide technical assistance to corporate representatives related to proposal development
• Must have an in-depth understanding of the concepts and threat forces
• Good working knowledge of advanced threat analysis technology in subjects such as telecommunications, computer science, and other is an added advantage
• Take charge of the collection methods, production resources and responsibilities
• Should have the necessary skills to take care of the highly classified information
• Responsible for managing the security of enterprise-wide networks
• Offer all the necessary support to cyber security initiative through predictive and reactive analysis
• Must articulate the emerging trends to the co-workers
• Coordinate the resources and provide timely and complete resolutions

Read More: threat analyst technical specialist salary

Service Desk Engineers are the first point of contact in any organization for resolving or escalating issues relating to hardware, software, network, and others of computer end users when they raise requests through emails, instant messages, chats or phone calls.

They will act as intermediaries between their organization and its clients by continuing to take ownership of the problem and ensuring that it has been appropriately prioritized and is getting due attention.

They should be able to understand users’ questions, provide technical support, and assist all staff remotely on technology problems. Owing to the nature of this occupation, aspirants for these jobs must have excellent communication skills and technical knowledge about various technologies and solutions. Importantly, engineers should be ready to work flexible hours.

Engineers need to make the best use of help desk software to be always be informed about the status of user requests. A help desk software consists of three main components: Ticket Management, Automation Suite, and Reporting and Optimization.  

While Ticket Management helps in organizing client requests, Automation Suite aids in allocating and implementing work better, and Reporting and Optimization gives an organization’s senior personnel information on how fast and efficiently each of the support executives is addressing issues and how satisfied an average client is.      

They should have extensive technical knowledge of various technologies and products, including local area network (LAN)/wide area network (WAN) technologies.   They need to be in touch with the latest trends in technology.

Read More: service desk engineer salary

LAN WAN Engineers are IT professionals engaged to maintain local area network along with wide area network for the organization for the seamless connectivity. A LAN/ WAN Engineer makes use of their broad IT skills along with their telecom expertise for best productivity. They are known with other names as well like Computer Network Support Specialist, Computer Network Specialist, Computer Networker, and internet network specials.

The main job of such engineering specialist is to keep up the network 24/7 to meet their organizational connectivity either internal or external. LAN/WAN Engineer work with a company’s network by the specific protocol. They work on devices such as routers, switches, and firewalls protection mechanism keeping away the cyber-attacks.

Local area networks usually connect to extensive area networks through a router or other device and run the internet for better connectivity with multiple geographic locations.

The LAN/WAN engineers choose the proper data communications mechanisms and align them to meet the customer and organizational requirements. The production of a dependable and the best network incorporating LAN, WAN, internet, and intranet mechanisms involve network formation and investigation.

With the growth of Telecom and IT field, LAN/WAN Engineers also support the network for data center and IoT devices (Internet of Things).

Read More: what is a lan wan engineer

Job Description

Generally, the job duties differ in many organizations. However, the following are the standard job responsibilities performed by them:

• To design and resolve issues through study, network administration, installation, and customization, along with network management support
• To recommend to design the network pattern for better connectivity
• To analyze, prioritize, and complete telephony work order assignments to meet SLA's.

Skills & Education

An essential degree in the relevant field will give a boost to the career, and it will improve the chances of finding the exact job that is desired in the field. A degree in computer science and networking is fair enough to get you in this field. To be in this field, one of the essential skills is that it requires proficiency with CISCO routers, switches and firewalls.

One needs to have quality and proven experience in IP Telephony and VTC, specifically within Cisco and preferably within Polycom.

Certifications

The following are the best certifications for IP Telephony

• Cisco Certified Internetwork Engineer Voice (CCIE Voice)
• Cisco IP Telephony Certificate
• Cisco Certified Network Professional (CCNP)
• Avaya Certified Implementation Specialist (ACIS)

Salary

When it comes to salaries, it’s no less than any other IT field job. As per Paysa, an average salary of a IP Telephony Engineer is around $111,189, depending on the experience level.

Read More: it security coordinator salary

Job Description

Generally, the job duties differ in many organizations. However, the following are the standard job responsibilities performed by them:

• To design and resolve issues through study, network administration, installation, and customization, along with network management support
• To recommend to design the network pattern for better connectivity
• To analyze, prioritize, and complete telephony work order assignments to meet SLA's.

Skills & Education

An essential degree in the relevant field will give a boost to the career, and it will improve the chances of finding the exact job that is desired in the field. A degree in computer science and networking is fair enough to get you in this field. To be in this field, one of the essential skills is that it requires proficiency with CISCO routers, switches and firewalls.

One needs to have quality and proven experience in IP Telephony and VTC, specifically within Cisco and preferably within Polycom.

Certifications

The following are the best certifications for IP Telephony

• Cisco Certified Internetwork Engineer Voice (CCIE Voice)
• Cisco IP Telephony Certificate
• Cisco Certified Network Professional (CCNP)
• Avaya Certified Implementation Specialist (ACIS)

Salary

When it comes to salaries, it’s no less than any other IT field job. As per Paysa, an average salary of a IP Telephony Engineer is around $111,189, depending on the experience level.

Read More: cisco ip telephony engineer

Job Description

The engineer will state and execute procedures/scripts for testing and configuration of systems, will support hardware and software engineering for Windows or Linux-based platforms hosted on servers. The candidate will support virtualization technologies by making use of VMware, HyperV vCenter, and vSphere and will utilize storage solutions.

Included in the responsibilities of the engineers are helping end users by resolving IT related issues, including programming and malfunctioning of systems. They test, oversee, and maintain computer systems and programs, which includes the coordination of installing computer systems and programs.

Freelance Server Configuration Engineers will also be using client/server applications development processes, multimedia, Internet and object-oriented programming languages. They will carry out configuration and business health audits on a daily basis and assume the responsibility of a subject matter expert in fixing issues that arise during non-office times, including for application firewalls.  

Engineers will monitor adherence to service level agreements (SLAs). They extend support Java-based applications and to the teams developing them. Engineers are in charge of administering virtualized platforms on the cloud. They maintain and enhance continuous delivery/integration (CD/CI).

Engineers write and run scripts for automating and customizing several software development tools. They deploy new tools in order to support CI/CD and software configuration management (SCM).

Furthermore, engineers coordinate and execute assignments with regard to various projects. They coordinate application configuration and management assignments. Engineers customize and modify administrative tasks as per the varying business requirements. They interact with different teams and help in quality control on several projects.

Engineers plan and arrange work tasks and prioritize assignments. When needed, they train and guide junior staff, guide others in their tasks, contribute to performance management, aid in setting goals, and assessment procedures.

Engineers build and maintain both organizations and clients’ environment documentation and diagrams. They classify and deploy scripts for the configuration and systems testing.

Engineers are accountable for the quality, relevance of the manufacturing and distribution process of the software.

In addition, they will create new platforms for hardware and software to support new site deployments and identify issues and solutions for system integrity and the complete life cycle, beginning from concept to release.

Read  More: server configuration engineer jobs

The primary responsibility for a Desktop Deployment Technician is to deploy systems to end users in an organization. The technician may take on additional roles focusing on using technology. These may include VPN deployment, corporate intranet setup, and software installation. In some organizations the technician may be expected to be responsible for cable plant management, regularly backing up the system, and implementing disaster recovery plans, as needed.

The Desktop Deployment Technician will work in coordination with the operations, PC Lab and Helpdesk resources to troubleshoot any technical issues. They have to deal directly with customer pre, and post deployment isseus and handle any errors related to the migration process. The deployment technician will install the requested applications and peripheral on the user machine.

The technician has to keep track of all issues related to patches, features, deployment, and permissions. It is the responsibility of the Desktop Deployment Technician to assist in Data Migration. They have to identify and resolve deployment related issues and maintain the accuracy of deployed machines. The professional has to image/re-image new and existing desktops and laptops.

The Desktop Deployment Technician should take care of the picture records and inventories. They should have an in-depth understanding of imaging, sending machines and investigating. The professional has to make use of the active directory to supervise records, profiles, and approaches. The technician should assist with sending workstations and PCs. They have to create the design settings on Windows workstations.

The technician has to oversee information and adjust system profiles. They should maintain a database of the progressing ventures. The professionals have to investigate any technical issues that may come up identified with system tasks and end-client support. They must communicate with the end clients to identify zones where the movement procedure can be identified or adjusted.

The Desktop Deployment Technician will have to coordinate with the new employees to understand the capacities and restrictions of taking a shot at the system.

Read More: desktop deployment technician job description